Privacy Policy

By using this website (“Website”) or any of its services, Tourism Optimizer Platform S.L. collects personal data from each user (the “User”) in accordance with the Terms and Conditions, the treatment of which is governed by this privacy policy (“Privacy Policy >”) and any other that replaces it in the future. Any User who does not agree with the Privacy Policy or the Legal Notice must refrain from accessing, completing the form or using the Website in any other way.

Responsible

The person responsible for processing the personal data that the User provides us will be Tourism Optimizer Platform S.L., with registered office for these purposes at Calle Industria, Nº 5, 2º 12, 41927 Mairena del Aljarafe (Sevilla), Tax Identification Number (C.I.F.) B90249723, duly registered in the Mercantile Registry of Seville, Volume: 6314, Book: 0, Folio: 90, Section: 8, Page: SE 112347, whose contact email is info@tourismoptimizerplatform.com and whose contact telephone number is +34 854 933 000.

Information collected by the Tourism Optimizer Platform

Tourism Optimizer Platform will collect the personal data provided by the Users who request information, contract its services or in any other way contact Tourism Optimizer Platform through the different forms on the Website or in the email or telephone contact. By means of these forms or email or telephone contact, Tourism Optimizer Platform will proceed to request the necessary information to manage the query formulated or provide the requested service. In any case, Tourism Optimizer Platform will request your name and surnames, email and other contact information, as well as, where appropriate, the type of service requested. In no case, Tourism Optimizer Platform will ask Users to include information or data of a sensitive nature, or that constitute special categories of data in accordance with the applicable regulations, such as ethnic or racial origin, political opinions, religious convictions or philosophical, or union affiliation, data related to health or sexual life, sexual orientation or criminal record of the Users. In the event that the User decides to provide any of this data, these personal data will only be accessible by authorized personnel of the Tourism Optimizer Platform for the management of their query or provision of the service. Tourism Optimizer Platform advises Users not to provide personal data to which the User does not want them to have access. Tourism Optimizer Platform also collects information through cookies and other similar technologies. For more information, go to our Cookies Policy.

Purpose of personal data processing

Tourism Optimizer Platform uses the data provided by Users in accordance with this Privacy Policy to provide, develop and improve the provision of services offered to Users through the Website. The precise way in which Tourism Optimizer Platform uses Users' personal data will ultimately depend on each User's use and configuration of the Website. The purposes will be, based on the funcionalities that it makes use of, the following: Provide information and respond to queries made through the Website (by email or through the "Contact" section) to Tourism Optimizer Platform in relation to the services offered in the website; Manage the services requested by Users and respond to queries made through the Website form in relation to the services offered by Tourism Optimizer Platform; investigate, improve the services provided to Users and offer them greater security in relation to their personal data, through research, statistics, surveys, improvement of policies, and study of market trends. In any case, Users may change their preferences and settings for the use of their personal data for any of the purposes described above. However, Users are aware that any change in this regard may lead the User to lose quality and performance in the services provided through the Website. The personal data provided through the Website will not be used for purposes other than those provided in this Privacy Policy.

Legal basis for the processing of your personal data

The legal basis of the treatment is the consent of the Users through the acceptance of this Privacy Policy at the time of data collection, as well as the provision of the services requested by the User in each case and the legitimate interest of Tourism Optimizer Platform in improving the services provided. Every time there is a change in the Privacy Policy and it is legally necessary, Users will be notified of such changes. Users must accept, where appropriate, the collection and processing of their personal data, in accordance with the Privacy Policy in force at all times for the provision of services. In case of not allowing the processing of the User's personal data, the User will not be able to enjoy certain features and functionalities of the Website.

Access to your personal data

Tourism Optimizer Platform may use other companies to provide certain services under the order and instructions of Tourism Optimizer Platform, such as IT companies for the maintenance of the Website. For the provision of services on behalf of Tourism Optimizer Platform, these third-party companies may need access to certain information and data of the Users. In such cases, said third-party companies will have limited access to the information to the extent that it is necessary to carry out the tasks entrusted to them, they will sign a treatment order contract with Tourism Optimizer Platform and will be obliged not to disclose the information or to use it for purposes other than those of the provision of the corresponding service.

In the same way, Tourism Optimizer Platform may communicate the personal data of Users when required by law, in a judicial proceeding, or to investigate suspicious activity. Tourism Optimizer Platform, in no case, will carry out international transfers of your personal data to any third country or international organization that is outside the European Union or the EEA, without express consent.

Exercise of Users' rights

In accordance with the applicable legislation, Tourism Optimizer Platform undertakes to respect the confidentiality of the personal information of the Users and to guarantee, in the terms established by the applicable legislation on data protection, the exercise of the rights of access to personal data, rectification or deletion, limitation of its treatment, opposition to treatment, as well as the right to the portability of your data and the right to withdraw, where appropriate, consent. Said exercise will be carried out by sending an email to info@tourismoptimizerplatform.com. The User may file a claim with the competent control authority. If necessary, Tourism Optimizer Platform may request the User a copy of their ID, passport or other valid document that identifies them in accordance with the applicable regulations.

Conservation of personal data of Users

Tourism Optimizer Platform keeps the personal data of the Users as long as they are necessary to provide the services and fulfill the purposes described in this Privacy Policy and, if the User has registered on the Website or has provided their consent for any particular request, while the relationship between Tourism Optimizer Platform and the User and the latter do not express their opposition to the processing of their personal data and, in any case, even once the relationship has ended, as long as it is necessary to provide the services, respond to possible responsibilities arising from the provision of the services , maintain security and prevent cases of fraud and abuse or in any other way legally required.

Representation and warranties

The User hereby declares and guarantees that the personal data provided is true and accurate and undertakes to notify any change or modification thereof. Any loss or damage caused to the site or to the person responsible for the Website or to any third party through the communication of erroneous, inaccurate or incomplete information in the registration forms will be the sole responsibility of the User.

Changes in the Privacy Policy

Tourism Optimizer Platform reserves the right to modify this Privacy Policy. When significant changes occur in this Privacy Policy, Users will be notified through the Website to offer all Users the possibility of reviewing the changes and accepting them, if necessary, before they become effective.< /p>

Contact

For any questions or queries about this Privacy Policy, do not hesitate to contact us through the "Contact" section or by sending us an email to info @tourismoptimizerplatform.com